Terms & Conditions

Session Agreement

This work is grounded in mutual respect, care, and clear boundaries. Sessions are offered in person in Byron Bay, Lismore and Sydney, or online via Zoom, and may include talk-based therapy, breath, movement, ritual, or somatic practices, always with clear, ongoing consent. While deeply supportive, this work is not a substitute for psychiatric or emergency care. If your needs fall outside my scope, I will do my best to refer you on.

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Booking & Payment

All new clients begin with a free 15-minute consult call to ensure we're a good fit and to clarify which offering suits your needs. Sessions are by appointment only and can be booked once intake and consent forms are completed. Payment is due in full at the time of booking unless otherwise agreed. This confirms your session time and supports a grounded start to our work together.

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Cancellations & Punctuality

Please give at least 24 hours notice if you need to reschedule or cancel. Late cancellations or missed sessions may be charged in full unless there is an emergency. Please arrive on time. Sessions will not be extended for late arrivals. If you are more than 15 minutes late without prior notice, your session may be considered a no-show and charged in full.

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Confidentiality

Everything shared in forms and sessions is confidential, except where there is risk of harm or a legal obligation to disclose, including mandatory reporting obligations under Australian law. Sessions are not recorded unless agreed upon in advance. Full details are outlined in the Session Agreement sent prior to your first appointment.

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Online Sessions

For Zoom sessions, please ensure you have a stable internet connection, a private space free from interruptions, and any technology needed for the call.

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Professional Boundaries

This is a professional, non-sexual therapeutic relationship. Any touch-based or intimacy-related practices are strictly within agreed boundaries and with ongoing consent.

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Aftercare & Between Sessions

Some sessions may bring strong emotions or energetic shifts. Allow time afterwards for gentle integration. I may offer grounding practices or reflections to support you. You are welcome to email brief questions or check-ins between sessions. Anything needing more depth is best explored during a session. I do not provide crisis support via email or text.

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Inclusivity & Safety

This space welcomes all genders, bodies, neurotypes, sexualities, cultures, and relationship styles. It is LGBTQIA+ and BIPOC-inclusive, neurodiversity-affirming, and culturally aware. Please let me know what would help you feel safe and supported.

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Sliding Scale

I hold a small number of sliding scale spaces for clients experiencing financial hardship. These are limited and offered at my discretion. If you feel called to this work but finances are currently a barrier, please feel welcome to reach out.

If you have any questions, please don't hesitate to ask.